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How do I add/invite a user to my
projects?
Login to your web portal account, and then create a project. Once the
project is created, you can add users to manage the project by going to
Users -> Add User.
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Can I add
all my organization members into my web portal account, so that I can
add any or all the members to my projects whenever I want?
Yes, you can add all of your organization members into your web
portal account by going to Settings -> People View -> Add User. Please
note that the users added into your web portal account will be able to
view/access your projects only if they are explicitly added into the
projects.
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Why can't
the newly added users see my projects, although they are able to login
to my web portal account?
You only added the user into your web portal account and not into the
projects. For the users to view and access your projects, please add
them into the individual projects by going to Users -> Add Users (refer
Question 1).
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I added two
users into my web portal account, but I only see one of them. Why?
All of the user login credentials are maintained in Accounts i.e.,
https://accounts.bmgtechnology.com/. The users whom you add into your
Project Management account can either be:
Type 1 - Already have an account in some BMG Technology services (or)
Type 2 - Doesn't have an account in any BMG Technology services
When you add Type 1 users, they will be listed in your Project Management Users
list right after adding them. These users will also be able to login and
access your Project Management account using their existing login credentials.
When you add Type 2 users, they will not be listed in your Project Management
Users list until they create their accounts using the Registration URL
sent to them via a Registration email. This Registration email will be
sent to right after you add them into your Project Management account.
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My projects' users appear online even when
they are not online. Why?
Project Management is one of the Single Sign-On(SSO) enabled BMG Technology services.
All of the users login credentials, authentication, online status, etc.,
are maintained in BMG Technology Accounts. Since, the user information is stored
centrally in BMG Technology Accounts, users accessing any of the SSO enabled
services like Writer, Sheet, Mail, Business, etc., will appear as Online
in BMG Technology Project Management although they are not online with BMG
Technology Projects.
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